Placeholder: legal review required

Service Policies

Draft outline of how engagements are scoped, paid for, delivered, revised, and supported.

Placeholder language for planning purposes only. This page must be reviewed and finalized by a qualified attorney before publication.

Scope

Placeholder: each package is delivered according to its published inclusions and exclusions. Work outside that scope is quoted as an enhancement or separate engagement.

Payments

Placeholder: published payment terms per package, including paid-in-full options, split payments, and milestone schedules for custom builds.

Refunds and cancellations

Placeholder: refund eligibility, cancellation windows, and treatment of work already performed. To be finalized with counsel.

Working sessions

Placeholder: the $250 Focused AI Working Session is credited toward a qualifying project purchased within 14 days. Rescheduling and no-show terms to be confirmed.

Timelines and client responsiveness

Placeholder: published timelines assume timely intake completion, access to required materials, and feedback within the stated review window.

Revisions

Placeholder: each package includes the stated number of testing and refinement cycles. Additional rounds are available as enhancements.

Included support

Placeholder: included support windows inside each package, what they cover, and what falls outside them.

Third-party platforms and costs

Placeholder: clients are responsible for their own software subscriptions, AI usage costs, and hosting unless stated otherwise.

Acceptable engagements

Placeholder: Vantalyst may custom-price, decline, or refer out projects that fall outside its stated capabilities or risk boundaries.

Last updated: not yet published. This document has no legal effect until it is reviewed, completed, and dated.